From start to finish getting my new car after a terrible accident was made less complicated and very professional by Mike Robinson and Mike Maric and all the folks at the dealership. A truly class act.
Modern building that stands out with style! Excellent quality cars and service!
Tony Yang was an absolutely exceptional sales representative. Very knowledgeable, professional, prompt and his communication and follow up were the best of the best.I asked Tony to provide me with a stack of business cards, as he is the only industry rep I will recommend to any of my customers and friends. All others involved with this transaction were all top quality people as well.I will be back for the next vehicle for sure !!!
Tony Yang was an absolutely exceptional sales representative. Very knowledgeable, professional, prompt and his communication and follow up were the best of the best. I asked Tony to provide me with a stack of business cards, as he is the only industry rep I will recommend to any of my customers and friends. All others involved with this transaction were all top quality people as well. I will be back for the next vehicle for sure !!!
"Bought a car recently from Warren, who was great to deal with, and had it in last week for service. Andrew helped me out and guided me through a repair that i need soon but he told me ok to drive it for now and they will fix in the summer...always great service there and the people are very friendly and helpful...i highly recommend Mercedes London!..."Muchas gracias! Excelente equipo de trabajo!!
Great service. Always friendly, reliable and easy to communicate with.
Tony and all of the gang made me feel that they were working with me and not trying to squeeze every dollar out of me. I'm satisfied return customer. Thanks.
The dealership had a car advertised that I was interested in so I contacted the dealer by email. Tony responded very quickly. I asked for details on the car and he went out of his way to take a video of the entire car and verbal description and post t to you tube so that I could get a real time image of the car. Nice touch!!! I then made contact and we scheduled a meeting the following day. Both of us were prompt and on time and he personally met me at the entrance, introduced himself and initiated the process of a potential trade in with his manager and a test drive for the car. He explained the features as best he could , since it was not a Mercedes, and we came back to conclude our deal. The negotiations were simple and clean and done in 5 minutes, literally.Tony introduced me to the Used Car Sales Manager, which rarely happens and the rest of the staff that were looking after the transaction. Everyone was exceptionalWhen I came back the following week to pick up the new car, Tony met me again and guided me through the process to conclude the deal. Tony made it exceptional easy for me and I would highly recommend him to my family and friends if they were looking for a car to purchase. He is professional, polite and courteous and one of the best sales representatives I have had the pleasure to meet.
We went to review our options as our lease was coming to an end and found that the dealership staff were outstanding. They provided us with a number of options and by the end of the visit had provided us with an excellent option for our next vehicle. Our new Mercedes is a great vehicle - fun to drive and handles like a dream. if you need a great car from a great team, see these guys!
Every one that we dealt With at London Mercedes was very knowledgeable and helpful. It was a very pleasant experience and I would defiantly deal with them again. I would highly recommend them to anyone!